Question 1

Do you have an hourly minimum?

Accepted Answer

There's a 2-3 hour minimum when you book a moving job. However, some small furniture moving jobs can be booked at a flat rate.

Question 2

What is your cancellation policy?

Accepted Answer

Please contact us as soon as you know you have to cancel your move.

Question 3

What payment methods do you accept?

Accepted Answer

We accept various payment methods, including credit cards, cash, Venmo, and Zelle. Our customer support team will provide you with all the necessary details for payment when you book your move.

Question 4

What services does Haha Bros Moving provide?

Accepted Answer

Haha Bros Moving offers a range of moving services, including residential and commercial moves, packing and unpacking assistance, furniture disassembly and reassembly, and local and long-distance moves. (We are currently not doing out of state moves)

Question 5

How can I get a quote for my move?

Accepted Answer

You can easily get a quote by filling out the form on our website's "Get a Free Estimate " page. Provide us with the necessary details about your move, and we'll get back to you with a customized quote as soon as possible.

Question 6

How much advance notice do I need to book my move?

Accepted Answer

While we recommend booking your move as early as possible to secure your preferred date, we can often accommodate last-minute moves based on availability. Contact us to discuss your specific requirements.

Question 7

Can I choose to pack my belongings myself?

Accepted Answer

Absolutely! You have the option to pack your belongings yourself if you prefer. However, if you need assistance, we also offer professional packing services to ensure your items are packed securely.

Question 8

What areas does Haha Bros Moving serve?

Accepted Answer

We proudly serve a wide range of locations. Whether it's a local move or a long-distance one, we can help you relocate to various destinations. Contact us to check if we serve your specific area.

Question 9

If I rent my own moving truck can I hire your team to load the truck?

Accepted Answer

Yes! We can help you load your moving truck or pod.

Question 10

Are you responsible for items that are damaged in a Uhaul or Pod?

Accepted Answer

No, we are not responsible for any items that are damaged inside a pod or rental truck. We are only responsible for items that we transport in our own trucks. If you decide to rent a moving truck or pod for your move, we highly recommend that you purchase insurance from U-Haul, Pods, or a third-party insurance provider.

Question 11

Do you have a service contract?

Accepted Answer

Yes, please review your service contract before your moving date. The contract will be attached to your moving quote.

Question 12

Do you require a deposit?

Accepted Answer

Yes. A non-refundable deposit is required to secure your booking. This amount is applied to your final balance but cannot be returned if you cancel.

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